Provision of Services Regulations 2009

The following information is supplied in accordance with our obligations under The Provision of Services Regulations 2009. Required information not provided below is included in the engagement letter and terms of business between IRL and its clients.

Company Details

Company name:  Insolvency and Recovery Limited trading as IRL

Legal form: A limited company registered in England and Wales

Service:  Insolvency, restructuring and associated services

Registered number:  08313648

Registered office: Chatsworth House, 39 Chatsworth Road, Worthing, BN11 1LY

Telephone Number: +44 (0)1903 239313

Facsimile: +44 (0)1903 219975

VAT Registration Number:  154 0393 27

Public Registers

Details about the company’s registration can be viewed at under the registered number given above.

Insolvency appointment-takers can be viewed at

Other information

Quality of Service

IRL place a high priority on client service and are keen to ensure that the quality of this is maintained. If at any time you would like to discuss how the firms’ service to you could be improved, or if you are dissatisfied with the service you are receiving, please contact Ken Touhey at IRL, Chatsworth House, 39 Chatsworth Road, Worthing, BN11 1LY in the first instance.

We undertake to look into any complaint carefully and promptly and to do all we can to explain the position to you. In the event that you are still not satisfied and wish to take the matter further than you have the right to address your complaint.  Please go to the following link, where there will be instructions to guide you through the complaints procedure. 

The gateway is run by the Insolvency Service and if they consider a complaint merits further consideration, they will pass it to the Insolvency Practitioner’s authorising body, which for this Company is the Institute of Chartered Accountants of England and Wales. 

Regulatory body

Regulatory body contact details:

Professional Conduct Department
The Institute of Chartered Accountants in England and Wales
Metropolitan House
321 Avebury Boulevard
Milton Keynes

Ken Touhey is regulated and authorised by the Institute of Chartered Accountants in England and Wales, Licence No. 8369

Professional Indemnity Insurance

In accordance with the disclosure requirements of the Provision of Services Regulations 2009, the firms’ professional indemnity insurance broker is Howden Group, 1 Linear Park, Avon Street, Temple Quay, Bristol BS2 0PS and their telephone number is 0117 205 1800. The insurers are Arch Insurance (UK) Limited. 

The territorial coverage is worldwide excluding professional business carried out in the United States of America or Canada and excludes any action for a claim brought in any court in the USA or Canada.

Governing Law

The terms of our engagement and any services provided by us are governed by the laws of England and Wales and you agree that the English courts shall have exclusive jurisdiction in any dispute.

Website Terms & Conditions


This website provides general information about legal issues. The information and opinions provided on the website should not be relied upon or be used as a substitute for advice on how to act in a particular case. We assume no responsibility for the information or opinions contained on this website and to the maximum extent permitted by law we disclaim all liability in respect of such information.

This website contains links to other websites provided by third parties. IRL is not responsible for the content of such other websites and disclaims all liability in respect of such websites and any content thereon to the maximum extent permitted by law.

Copyright and reproduction notices

Unless otherwise stated, we own the copyright and other intellectual property rights in this website and all material published on it. All our rights are reserved. Reproduction or use of the content of this website (in part or in whole) is only permitted in accordance with the licence terms below or as permitted by the Copyright Designs and Patents Act 1988 or the Copyright and Rights in Databases Regulations 1997 as applicable.

You may save and print copies of extracts from this website in hard copy for your personal use or the use of others within your organisation.

You may supply a copy of any extract from this website to an individual third party for their personal use only, provided that:

  • you acknowledge that this website is the source of the extract, and include the address of the website ( and the date of the extract in any such copy;
  • you inform the third party that these licence conditions apply to him and he must comply with them;
  • you copy the extract in full with no amendment or editing;
  • the extract is not supplied for any commercial purpose or for a fee; and
  • the extract is not incorporated in any other work or publication.

If you wish to reproduce or use information from this website beyond the terms of this licence, please contact us for express consent. You can do this by addressing your request to

Access to this website

Access to this website is permitted on a temporary basis and we reserve the right to withdraw or amend the service without notice. You are responsible for making all arrangements necessary for you to have access to our website. You are also responsible for ensuring that all persons accessing the website through your connection are aware of these terms and that they comply with them. Where you are provided with a user ID, password or any other piece of information as part of our security procedures you must treat such information as confidential and you must not disclose it to any third party.

Our policy is to carry out virus checks on documents and files before they are posted on this website, but we cannot guarantee that downloads of such documents and files from this website will be virus free. Accordingly, we do not accept any responsibility for any damage or loss caused by any virus. For your own protection, you must use virus-checking software when using this website. You must also virus check any document or file which you intend to post or provide to us via this website and you must not post or provide to this website any document or file which you believe may contain a virus.

If we permit you to post or provide any information on or via this website, you must ensure that such information does not contravene any applicable laws or infringe any person’s legal rights. We do not monitor or edit documents or files posted or provided to us by third parties and accordingly we do not accept any responsibility for any damage or loss you may suffer.

Linking to this website

We reserve the right in our absolute discretion to prohibit any link from another website to materials or information on this website without notice. Any link to material or information on this website must be neither misleading nor deceptive and must fairly indicate this website as the destination of the link. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Further information or concerns

If you have any questions in relation to this policy or have any concerns over any information which appears on this website please submit your query to


We reserve the right to vary or amend these terms and conditions from time to time and any such variations or amendments shall take effect upon posting to this website. Accordingly, we recommend that you revisit these terms and conditions on a regular basis.

A person who is not a party to these terms and conditions may not enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999.

Any claim or dispute arising between you and IRL in relation to this website shall be governed by English law and you submit to the exclusive jurisdiction of the English courts.